Privacy Policy

Confidentiality and security are paramount values for Akasha Investments SL, and as such, we are committed to ensuring the privacy of the User at all times and to not collecting unnecessary information. Below, we provide all the necessary information about our Privacy Policy concerning the personal data we collect, explaining:

– Who is responsible for the processing of your data.
– The purposes for which we collect the data we request.
– The legal basis for their processing.
– How long we retain them.
– To whom your data may be disclosed.
– What your rights are.

1. Data Controller
Akasha Investments SL (B06903991)
C. de Calatrava, 1, Sarrià-Sant Gervasi, 08017 Barcelona, Spain
Email: hani@hbbfood.com

Hereinafter, “Akasha Investments SL,” “We,” or the “Data Controller.”

2. Personal Data
Personal Data refers to any information or data that can directly or indirectly identify you. Personal Data includes information such as your name, surname, and email address, among others. It may also include unique numeric identifiers like your computer’s IP address, as well as information obtained through cookies.

In essence, this Privacy Policy covers all personal data collected and used by Akasha Investments SL through the Platform.

You (the user) hereby guarantee that the Personal Data provided is true and accurate and commit to notifying any changes or modifications to it. Any loss or damage caused to the website, the Data Controller, or any third party by providing erroneous, inaccurate, or incomplete information on the forms will be the sole responsibility of the user. If Last believes there are reasonable grounds to doubt the truthfulness, accuracy, and completeness of the data provided, it may deny you access to and use of the website and/or any of its contents and/or services, both present and future.

We may collect or receive your data through our website or forms, among other means. In some cases, you provide us with your Personal Data directly (for example, when you contact us), or in other cases, we collect them (for example, using cookies to understand how you use our website).

3. Purposes, Legal Basis, and Retention of Data Processing for Data Sent Through:

– **Contact Form**
– **Personal Data Collected:** Name, surname, email address, and phone number.
– **Purposes:** To provide you with a means to contact us and respond to your information requests, including through electronic means (email, SMS, WhatsApp).
– **Legal Basis:** Your explicit consent and the legitimate interest of Akasha Investments SL.
– **Retention:** Once your request has been responded to or resolved, unless it has generated a new processing.

– **Live Chat**
– You have an internal instant messaging system to communicate directly with Us. In these cases, you are free to communicate any type of information, including personal data, for which We will be the Data Controllers if necessary.
– **Purposes:** To respond to your information request.
– **Legal Basis:** Your consent when requesting information through the instant messaging service.
– **Retention:** Once your request has been responded to or resolved, unless it has generated a new processing.

– **”Call Back” Form**
– If you do not find the information you need on our website, you have a form where you can provide your phone number so that one of our agents can call you for free.
– **Personal Data Collected:** Phone number.
– **Purposes:** To provide you with a means of contact, respond to your information request.
– **Legal Basis:** Your consent by providing your phone number for us to contact you and the legitimate interest of Akasha Investments SL.
– **Retention:** Once your request has been responded to or resolved, unless it has generated a new processing.

– **Email Communication**
– **Purposes:** To respond to your information requests, attend to your inquiries, and respond to your questions or doubts. If we receive your Curriculum Vitae, your personal and curricular data may be included in our databases to participate in our current and future selection processes.
– **Legal Basis:** The user’s consent by requesting information through the email address or sending us your data and Curriculum Vitae to participate in our selection processes.
– **Retention:** Once your request has been responded to by email, unless it has generated a new processing. If we receive your Curriculum Vitae, your data may be retained for a maximum of one year for future selection processes.

**Obligation to provide us with your personal data and consequences of not doing so.**
The provision of personal data requires a minimum age of 18 years, or if applicable, sufficient legal capacity to contract.

The personal data requested are necessary to manage your requests and/or provide you with the services you may contract; therefore, if you do not provide them, we will not be able to serve you correctly or provide the requested service.

In any case, we reserve the right to decide whether or not to include your personal data and other information in our databases.

4. Recipients of Your Data
The Personal Data we collect from you may be processed by Akasha Investments SL staff members, based on the legal ground of legitimate interest, to fulfill administrative purposes.

Additionally, your personal data may be communicated to:

– Third parties who assist us in managing leads, providing IT services such as platform providers, hosting, maintenance, and support in our databases, as well as in our software and applications that may contain data about you.
– Third parties who help us provide digital services, loyalty programs, identity management, ratings and reviews, CRM, web analytics, and search engines.
– Advertising agencies, marketing, digital media, and social networks to help us deliver advertising, marketing, and campaigns, to analyze their effectiveness, and to manage your contact and inquiries.
– Third parties for compliance with legal regulations.

We will ensure that any communication of your personal information that we or those third parties with whom we share your personal information carry out complies with the legislation applicable to us.

5. **Rights in Relation to Your Personal Data**
Any person may withdraw their consent at any time, when it has been granted for the processing of their data. The withdrawal of this consent will not affect the execution of the relationships generated previously.

You may also exercise the following rights:

– Request access to your personal data or their rectification when they are inaccurate.
– Request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
– Request the limitation of their processing in certain circumstances.
– Object to the processing of your data for reasons related to your particular situation.
– Request the portability of the data in cases provided for by the regulations.
– Other rights recognized in the applicable regulations.

**Where and how to exercise your Rights:** By writing to the data controller at their postal or electronic address (indicated in section 1), indicating the reference “Personal Data,” specifying the right you wish to exercise and concerning which personal data.

In the event of any discrepancies with Akasha Investments SL regarding the processing of your data, you can file a complaint with the Data Protection Agency.

6. **Security of Your Personal Data**
To safeguard the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to ensure the security of the personal data provided, protecting them from alteration, loss, and unauthorized processing or access.

7. **Updating Your Data**
It is important that we keep your personal data up to date, so please inform us of any changes to them; otherwise, we cannot guarantee their accuracy.

We are not responsible for the Privacy Policy regarding the personal data you may provide to third parties through the links available on our website.

8. **Contact**
If you have any questions or concerns about how we treat and use your personal data or wish to exercise any of the rights described above, please contact hani@hbbfood.com